Root Cause Analysis Using the Ishikawa Fishbone Diagram (2-Day)

Recurring problems, inefficiencies, and quality issues often persist because the real causes are never fully identified. This intensive 2-day workshop equips participants with practical skills to systematically analyse problems and identify their true root causes using the Ishikawa Fishbone Diagram, a proven problem-solving tool widely used across industries.

Participants will learn how to move beyond symptoms and assumptions by applying structured analysis techniques to real workplace issues. Through hands-on exercises, case studies, and guided group discussions, this workshop emphasizes practical application, enabling participants to confidently lead root cause analysis sessions within their teams.

What You Will Learn

• Principles of effective root cause analysis

• How to construct and use the Ishikawa (Fishbone) Diagram correctly

• Identifying root causes across people, process, equipment, environment, and management factors